FirstBank has announced the full restoration of its mobile banking platform, Firstmobile, following a brief disruption caused by a recent system upgrade.
In a statement released by the bank, it reassured customers that Firstmobile is now fully operational, reaffirming its commitment to delivering seamless and innovative financial services globally.
The downtime which temporarily affected access to Firstmobile, has now been resolved, allowing customers to once again carry out their transactions smoothly. FirstBank emphasized that the mobile platform remains at the forefront of its digital banking solutions, ensuring that customers enjoy a top-tier banking experience.
For those who may still face challenges with the app, the bank has directed them to its dedicated customer service team, FirstContact, which is available via the following channels:
Phone: 0700-FIRSTCONTACT (0700 34778 2668228), 02014485500, 07080625000, 08070194190
Email: [email protected], [email protected]
In addition to Firstmobile, the Bank continues to offer a range of alternative digital banking platforms, including FirstOnline (online banking), Firstmonie Wallet, Firstmonie (Agent Banking), ATMs, Cards (Debit and Credit), and the popular USSD *894# banking option.
FirstBank assured customers that it remains committed to providing exceptional service across all its platforms. The bank also apologized for any inconvenience caused by the temporary disruption, acknowledging the importance of Firstmobile to its customers.
For updates and more details, customers can visit fasnewsng.com
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