First Bank of Nigeria Ltd. has unveiled its first fully automated branch, called FirstBank Digital Experience Centre for customers.

The Bank’s Chief Executive Officer,  Dr. Adesola Adeduntan said this in a statement made available to Fasnews on Tuesday, November 2,2021 in Lagos.

 Mr. Adeduntan explained that the digital experience centre would afford customers the opportunity to carry out various banking activities on their own without interacting with anyone.

He stated further that  the branch was a reinvention of digital banking solutions in the country as customers were exposed to a seamless world-class banking experience.

“The self-service branch is built with a wide range of phased modern banking facilities, which include humanoid robots equipped with Video Banking and Artificial Intelligence (AI),” Adeduntan explained further.First

According  to him, the device takes on the role of friendly branch staff; Teller Cash Recyclers, TCRs; Self-Service kiosks for non-financial transactions such as account update.


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